The Consumerist: Verizon Wireless Roadside Assistance

by whitetrashmom on October 2, 2008

in blog, kids, mom, parenting

Does this company want to fail?  Do they hate consumers that purchase their products and services?  Seriously. Verizon Wireless is a text book case of how not to run a company, how NOT to do customer service.  Dig if you will, today’s post by Chris Walters on The Consumerist:

"Verizon’s Roadside Assistance is Running on Empty"

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{ 1 comment }

Em October 2, 2008 at 2:05 pm

Wow. Just wow. Funny if it wasn’t so sad. Thank goodness nothing (really bad) happened to him.

I wonder how AT&T, the service I have, would’ve handled the situation?

Thank goodness for OnStar!

Em

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